Program
Disaster Response
When floods, earthquakes or storms cut off clean water, we arrive with emergency water treatment units, water containers and hygiene supplies, so that displaced families are not forced to drink water that makes them sick.

How we respond
Our work in Indonesia began with disaster response, after the Aceh tsunami at the end of 2004. Since then we have responded to the West Sumatra earthquake (2009), the Palu earthquake and tsunami (2018), the COVID-19 pandemic (2020), the West Sulawesi earthquake (2021), disasters in Flores (2025), and the severe floods in North Sumatra caused by Cyclone Senyar (November 2025). More than 148,500 people have been served through our disaster response.
Safe water, fast
Portable water treatment units quickly purify water from whatever sources are available near the disaster site. We set them up where people can reach them easily, such as shelters and public facilities, and hand out water containers so families can carry clean water home.
More than drinking water
Alongside water, we distribute hygiene kits and encourage people to wash their hands properly. In crowded shelters, this simple habit lowers the risk of diarrhoea and other waterborne disease.
Working with those on the ground
We work alongside local governments, disaster management officers and local volunteers. We learn from every response, so that next time we can arrive faster and work more smoothly with them.
